Shipping policy
Shipping Policy
Last Updated: September 14, 2026
At Boho Bracelet, we want your shopping experience to be simple from checkout to delivery.
That's why we offer free worldwide shipping on orders shipped to destinations where our delivery service is available.
1. Free Worldwide Shipping
Shipping is free worldwide.
No additional standard shipping charge is added at checkout for eligible destinations.
We currently ship internationally to many locations around the world.
Shipping availability may vary depending on destination, carrier service, local restrictions, or circumstances beyond our reasonable control.
2. Delivery Time
Our estimated delivery time is:
7–10 days
Delivery estimates are intended as a general guideline and are not guaranteed delivery dates.
Actual delivery time may vary depending on the destination and carrier.
3. International Delivery
Because we serve customers internationally, orders may pass through customs or local authorities before delivery.
Depending on the destination, international orders may be subject to:
- Customs processing
- Import requirements
- Local taxes
- Duties or fees
- Postal or carrier delays
Any customs duties, import taxes, or similar charges imposed by the destination country may be the responsibility of the customer where applicable.
Customers are responsible for complying with applicable laws and import requirements in their country.
4. Order Information
Please make sure your shipping information is complete and accurate before completing your purchase.
This includes:
- Full name
- Street address
- Apartment/unit number, where applicable
- City
- State/province/region
- Postal/ZIP code
- Country
- Phone number, where applicable
Boho Bracelet is not responsible for delivery issues caused by incorrect or incomplete information supplied by the customer, subject to applicable law.
5. Delivery Delays
Although we work with shipping providers to provide reliable delivery, some delays may occur.
Possible causes include:
- Severe weather
- Customs inspections
- Public holidays
- Carrier disruptions
- Incorrect or incomplete addresses
- Transportation interruptions
- Local delivery conditions
- Events outside our reasonable control
If your order is delayed, please contact us and we will do our best to assist.
6. Tracking
Where tracking information is available, it may be provided by email or through your order information.
Tracking updates may take some time to appear after an order enters the carrier's network.
7. Lost or Missing Packages
If your package appears to be delayed or missing, please contact us at:
Please provide your order number and shipping details.
We will review the available tracking information and work with the relevant shipping provider where appropriate.
8. Delivered but Not Received
If tracking shows that a package was delivered but you cannot locate it, please first check:
- Your mailbox or delivery area
- Around your property
- With household members
- With neighbors
- With the building reception or mailroom, where applicable
- With the local carrier
If you still cannot locate the package, contact us so we can help review the situation.
9. Incorrect Address
If you notice that your shipping address is incorrect, contact us immediately.
We will make reasonable efforts to correct an address before shipment, but we cannot guarantee that changes can be made once an order has entered fulfillment or been shipped.
10. Delivery Estimates and Consumer Rights
Delivery estimates provided on our website are intended to help customers understand expected delivery timing.
They do not remove or limit any statutory rights that may apply under consumer protection laws.
For online purchases in British Columbia, certain delivery and cancellation rules apply to distance sales.
11. Contact Us
For shipping questions:
Boho Bracelet
2315 15th Ave W
Vancouver, BC V6K 2Y9
Canada
Email: support@bohobracelet.shop
Phone: (604) 585-4044